A grill manufacturer was placed on credit hold with Martin due to poor payment history during Covid. Despite this, the customer urgently needed assistance to address safety concerns following a series of employee injuries.

Martin worked with the finance team to restore the customer’s credit terms, allowing them to resume purchases. Additionally, Martin partnered with the customer’s regional safety specialist to conduct a comprehensive safety audit, identifying areas for improvement in safety practices, OSHA compliance, and injury prevention.

• Restoring credit terms allowed the customer to resume product orders and streamline vendor processes.
• The safety audit delivered actionable insights to reduce risks and improve compliance, addressing recent injury concerns.
• The customer committed to future projects with Martin, including follow-up visits and scheduled safety training programs.

• Martin reinstated credit terms for the grill manufacturer, demonstrating a commitment to supporting the customer during a challenging period.
• A collaborative safety audit identified key opportunities to improve OSHA compliance, safety practices, and injury prevention.
• The successful engagement strengthened the partnership and led to future commitments, including follow-up support and safety training.