Case Study
e-Commerce Catalog Solution Saves Thousands Monthly
Challenge
An oil and natural gas company with 200 locations across the country needed a more efficient way to control and track spending on industrial and safety supplies.
Solution
Martin introduced a Custom e-Catalog solution that centralized ordering across all locations. Collaborating closely with the customer’s corporate compliance and safety teams, Martin helped determine which products employees should use, and these were added to the catalog in phases by category.
Results
- All locations now have designated facility managers and authorized personnel with login credentials for the e-Catalog, allowing them to order approved products seamlessly.
- A dedicated Martin customer service representative manages daily orders and sends order confirmations to support ongoing purchasing needs.
- Most orders are processed using a purchasing card, significantly reducing administrative time compared to the customer’s traditional purchasing system.
- By streamlining purchases and consolidating orders, the customer is saving thousands of dollars monthly in freight costs and benefiting from special pricing, particularly on hand protection items.
- The Martin team continues to support the customer by adding new products to the catalog as needs arise, ensuring access to the right solutions at the right time.
Key Takeawats
- Martin’s Custom e-Catalog solution streamlined ordering across 200 locations by centralizing product selection with corporate compliance and safety oversight.
- Facility managers and authorized personnel use the e-Catalog for approved product purchases, with most transactions processed via purchasing cards to reduce administrative time.
- The company saves thousands monthly on freight through consolidated orders and benefits from special pricing, especially on hand protection items, while receiving ongoing support as product needs evolve.