Employees who needed new prescription safety eyewear were facing poor customer service and inconsistent delivery times. Additionally, the safety department was burdened with tracking orders, managing returns, and dealing with an unreliable representative.

Martin streamlined the process by partnering with local optometrists. Employees now visit the nurse’s station to get a form, which they take to a nearby optometrist for an eye exam and fitting. The optometrist orders the glasses, and when they arrive, the employee returns for a final fitting to ensure proper fit and safety compliance.

This new system has significantly reduced the administrative workload on the safety department while ensuring employees receive properly fitted eyewear in a timely manner. The streamlined process has also led to better-fitting glasses, which helps reduce the risk of eye injuries.

Improved Service and Efficiency: By partnering with local optometrists, Martin’s solution ensured timely and consistent delivery of prescription safety eyewear, reducing delays and enhancing employee satisfaction.

Reduced Administrative Burden: The new system eased the safety department’s workload, eliminating the need to track orders or manage returns, allowing them to focus on other safety priorities.

Enhanced Fit and Safety: With professional fittings, employees received well-fitting eyewear that complies with safety standards, minimizing the risk of eye injuries and improving workplace safety.